Market
Forecasts, changing business models and new competitive dynamics.
An industry forum on sportsbook business development, sports-betting technology and marketing. The event took place on 3 September 2024 and became one of the foundations for today's Betting Trends — a media and professional platform focused on the future of betting & iGaming.
Forecasts, changing business models and new competitive dynamics.
Products and solutions changing sports betting and operational efficiency.
Audience strategy, brand building and major sporting moments.
Practical exchange of experience between operators, experts and solution providers.
The forum agenda reflected the defining questions for the betting industry in the mid-2020s: market growth, product development, technological change and marketing effectiveness.
The changes shaping the industry's development and where new growth opportunities are emerging.
The digital products, data and infrastructure that determine sportsbook quality.
Customer acquisition and retention, brand communication and activity around major sporting events.
Practical approaches to business development, product operations and working with technology partners.
Three years later, the forum's themes have not disappeared — they have become more complex. Technology has evolved into AI infrastructure, marketing into privacy-first growth, and risk management into continuous digital control.
Automation has moved beyond standalone tools: AI is becoming part of trading, risk, CRM, customer service and product decisioning.
AI in the sportsbookReal-time data and automated pricing are creating markets around short in-game moments and demanding a new level of latency control.
Micro-bettingPersonalisation now has to account for consent, first-party data, responsible gaming and restrictions on targeted marketing.
Privacy-first marketingFraud, deepfakes and account takeover are turning KYC from a one-off check into a continuous identity function.
Fraud & IdentityThe tools change quickly, but the professional agenda in betting & iGaming remains remarkably consistent.
Speed, data, UX and automation should deliver a clear and reliable customer experience.
Product growth needs to be matched by strong compliance, fraud control and responsible gaming.
Marketing, retention and personalisation should create long-term value, not just short-term conversion.
The industry still needs places where operators, technology companies and experts can compare real-world approaches.
Since the forum, the project has developed into an ongoing professional platform: instead of one day in the calendar, it now provides year-round analysis, research and industry guidance.
AI, regulation, responsible gaming, micro-betting, personalisation, payments, fraud and other key topics.
OpenKey international betting & iGaming conferences, exhibitions and summits.
OpenPartnership formats for technology companies, service providers and professional brands.
OpenBetting Trends remains focused on the industry's future: technology, regulation, product, marketing and new betting & iGaming models.